Refund Policy

Effective Date: 28.01.2025
Company: LeadPixel Labs LLC
Website: threecomics.com
Support Email: support@lead-pixel-labs.com
Phone: +1 502-317 8556
Jurisdiction: State of Wyoming, United States of America.
Business address: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA.

1. General Policy

At threecomics.com, we are committed to providing a reliable and enjoyable experience for users of the HeatToons website. HeatToons is an online platform that allows users to access and read digital comics. This Refund Policy outlines the conditions under which users may request a refund for subscription fees or other payments made for access to the content and services available on the HeatToons website.

2. Eligibility for Refund

Refunds are available only under the following conditions:

  • The user has experienced technical issues on the HeatToons website that prevented meaningful access to or reading of digital comics.

  • The user submits a refund request within 30 days of the original payment date.

  • Refunds apply only to payments made directly through the threecomics.com website using a credit or debit card.

Refunds are not available for:

  • User dissatisfaction not related to technical issues or website malfunction.

  • Partial use of a subscription period, unless technical issues prevented any meaningful access to the content.

  • Payments made through third-party platforms or services, if applicable.

3. Refund Process

To request a refund, users must:

  • Contact the HeatToons support team at support@lead-pixel-labs.com or call +1 502-317-8556.

  • Provide proof of payment, including the date of the transaction and relevant payment details necessary to identify the purchase.

  • Clearly describe the technical issue or reason for the refund request in sufficient detail.

All refund requests are reviewed on a case-by-case basis. LeadPixel Labs LLC reserves the right to request additional information if necessary to verify the refund claim.

4. Processing of Refunds

Approved refunds will be processed using the same payment method originally used for the purchase. Users can expect:

  • Refunds to be completed within 7-14 business days after approval.

  • The refund amount to cover only the payment for the affected subscription period. Any additional fees or taxes paid are also refundable if applicable.

5. Subscription Cancellations

Users may cancel their subscriptions at any time through their account management section on the HeatToons website. Upon cancellation:

  • Weekly subscriptions will remain active until the end of the current paid week, after which access will terminate.

  • Monthly and multi-month subscriptions (including 1-month and 3-month plans) will remain active until the end of the current paid subscription period, after which access will terminate.

Cancellation does not automatically trigger a refund. Refunds are subject to the conditions outlined in this Refund Policy.

6. 100% Money-Back Guarantee

We stand behind the quality of the HeatToons website. If technical issues on the website prevent users from accessing or reading digital comics as intended, we offer a full refund of the subscription fee. This guarantee applies only to payments made directly on threecomics.com and does not cover purchases made through external or third-party platforms.

7. Limitations

Refunds will not be issued for issues caused by the user’s device, operating system, internet connection, or other external factors beyond our reasonable control. The HeatToons website is not responsible for interruptions or limitations caused by third-party services or integrations that may affect access to the content.

8. Contact Information

For any questions regarding this Refund Policy or to request a refund, please contact us at:

  • Email: support@lead-pixel-labs.com

  • Phone: +1 502-317-8556

  • Address: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA